A Sense of (False) Urgency

Way back before the recession, I used to have a very fast-paced job.  I typically managed to get the things done that needed to be done, in order for the people using the computer system I supported to do their jobs most effectively.

You see, for me, it has always been about the people more than the computers.  The computers are merely tools to be used by the people.  And the business users of our system recognized me for that ability, and therefore came to depend on me.

One phrase that my boss used more than once in an annual employee review was this:  “works with a sense of urgency”.  I suspect that was one of those popular corp-speak phrases that managers at this large company sprinkled across the employee reviews for those of us worker bees who were able to get the job done without a lot of fanfare or foolishness.

When the company made its decision in late 2007 to outsource the jobs of hundreds of us worker bees, the whole game changed.  And it didn’t just change for that company at that time.  No, those of us remaining at work until early ‘08 to train the foreign contract firm’s employees had barely time to catch our collective breath – and perhaps snag another job – before the worst recession of our lifetimes hit.

After failing to make myself more professionally relevant in newer technology skills, I opted to move to a land far away and do something completely different with my life.  When I failed at that, I opted to move back here and try to get back into the old grind.

What a shock to move back from a small southern town to a large metropolitan area.  I had no idea how different my brain had become during that two years and eight months away. To me, everything here seemed so fast, so angry, so impersonal.  This was not my old home town.  Where did it go?

I’ve been alive long enough to learn that when everything around me seems completely different than it had been before some event took place, the change has actually been in my own brain, not so much in everything around me.  

But to be fair, the “smart” phone became a thing while I was running an accidentally non-profit lodging establishment.  It was a thing that changed everything.

As compared with my computer career – where telephones and pagers frequently sounded in the middle of a night’s deep sleep to inform me that my services were required on the job – now it seemed that anyone with any job of serious nature was on 24/7/365 call.  In 2012, I actually met two former coworkers for lunch, and not only did they not have a lot of time to linger and chat, they actually each placed multiple electronic devices next to their place settings on the table when we all sat down.  

We now fast forward to my actually getting a job here in September of 2014. No, it’s not a job of a serious nature.  It’s a low paid clerical job that includes health insurance and seems to be a job from which I neither get fired nor quit.  And that’s why I’m still there.  Inertia is a strong force in life at my age.

One of my coworkers, also underpaid considering his prior career as an engineer, gets a variety of “urgent” text messages from our boss, who is a woman of my same age group.  

This coworker is a Millennial who is a father of a baby girl, and his personality type is like mine – introverted yet fascinated by other people’s behavior.  He doesn’t believe that moving faster gets the job done any better.  He and I are both fans of the plan, which would be the opposite managerial philosophy of “shoot water on the flame burning highest NOW” – Management By Crisis – which is espoused by the boss and several of her employees.

The boss actually told this young man more than once that he does not work with a sense of urgency.  She sees his work style as one of procrastination, rather than one of thoughtful planning and attempting to avert crises before they happen.

My theory is that the everything-everywhere availability of so much communication, especially since smartphones came into being, has caused people to feel that they are not doing their best work unless they are rushing around.  There’s a certain adrenaline hit that comes from being so busy you can’t take breaks.  It’s a sense of being needed, and everyone needs to feel needed.

This is amped up by the current coffee culture (and I refuse to name that expensive brand that tries to put all others out of business) that pervades my office and probably most others, especially in the morning.  My workplace is filled with young people racing around like they’re on some kind of steroids most days.

Is it any wonder there are so many “near misses” in traffic on my commute path, and lots of tragic or fatal not-misses featured in every traffic report in this town at start and end of day?

Is it more important to pay deep attention to what you’re doing in the moment?  Well, when you’re over a certain age, it definitely can be a life or death matter when it involves directing a piece of heavy machinery in which you are contained on a road with other such machinery.  Those of us who are painfully aware of our own impaired vision and slowed reflexes tend to be careful enough for everyone else (creating our own anxiety).

It is my opinion that a sense of urgency in my life should be reserved for things that really matter:  my family and loved ones, including myself.  Computers can create a sense of false urgency that is addictive, but at some point everyone needs to decide what his/her priorities really are, and be more true to that than to any boss or device.

Does This Job Application Make Me Look Negative?

The interviewer asked me to describe, in 1,000 characters or fewer, what makes me deserve this job.  I utilized 988 characters, according to their online count, as follows:

I'm passionate about non-profit organizations in this economy.  Passion drives great work. 

I don't need supervision.  I worked from home online for nearly three years to keep the bills paid without a full-time position, requiring keen focus.  I get the work done, and I'm a quality fanatic.

When you ask me to show up somewhere, I’m there.  I’m reliable, punctual, and disciplined.

I'm able to easily adapt to a variety of grammar constraints and writing styles to suit my customer.  I've done a lot more of this than my resume or LinkedIn profile will indicate.

I'm very comfortable with a variety of computer hardware and software.  I also have the ability to work around system bugs in newer software.

I've done some actual Search Engine Optimization work for the website that my husband and I developed for our small business (Lake Verona Lodge Bed and Breakfast) which helped increase traffic to our site.

Please contact me to find out more.  Your position sounds exciting!

Dear Daddy, What Now?

Dear Daddy,

I know it’s been nearly 23 years since you left this planet, but I have never stopped missing you, and I continue to need your advice.  Maybe I need your advice now more than I ever did while you were still around.  I was only 34 when you left, and I had thought I was getting things figured out.

What do I do now?  How long do I wait for my new life to happen?  In what direction should I be looking?

I’m aware that you too lost your livelihood of choice before you were ready or able to stop working to support yourself and Mom.  I’m sure that a television repair shop seemed like a great business model back in 1956 or whenever you and Stan started Lucas & Siegel TV Repair.  After all, you two had done your apprenticeships at Hollander & Co., and did pretty well know your collective way around the electronics of the day.

In your case, I’m sure it was really scary to marry off both your daughters in the same year as your business was no longer profitable and you and your (then) three partners were considering your options in what must have seemed like a bleak economy in 1987.

I remember you going through every variety of odd job trying to find something with health coverage for yourself and your unemployed bipolar wife.  I know it was a terrible struggle.  I wish I had paid more attention.

I do know that you landed on your feet, so to speak, when you went to work for the state senator for four years – long enough to get state health coverage for you and Mom – and enjoyed working as his personal assistant.  That job seemed tailor made for you, and yet, I know it was not without its difficulties.  Being 60 and having to start a new career is not for sissies.  Hell, from what I’ve seen in others, being 60 is not for sissies.

You were such a good man to give up that job to someone else who needed it more.  I remember the senator’s next assistant being thankful and keeping in touch with you right up until your last breath at age 67.

All my life I’ve tried to do “the right thing” in every situation with which I’m presented.  I try to follow your example and the footsteps in which you and Mom carefully raised me.  But I’m at one of those crossroads now where I simply don’t know where to turn or what else to try.

I did what you told me – “get a good education, get a good job with health insurance, be able to support yourself for life so you don’t have to depend on others” – for as long as I could.  I know that life’s not fair, but for some reason I thought I could keep on doing like I had been until retirement age.  I kept my dealings with other people honest, and didn’t stab backs.  I had a great reputation as a better-than-average employee everywhere I worked until 2008.

I guess I wasn’t watching the signs closely enough about what was going to happen to the economy and my own nearly-obsolete skill set.  I guess I just wasn’t paying attention and I missed a lot of red flags.

I remember more than one of your lectures to me as a child ending with you screaming “you’re missing the point, Mary Rose!” Well, I feel like I’m missing it now.

Maybe I did successfully help raise two sons.  I mean, after all, they have both landed in what seems to be the promised land of health, wealth, and happiness.  I can’t bemoan the fact that they’re “too far away” because it’s the job of parents to launch their babies from the nest.

While it’s true that I never exactly promised my beloved husband, Stu, that I would support him in the style to which we had become accustomed, I actually cringe at the way we have to live now and what little he is able to enjoy in what should be his golden years.

I so wish you and Stu could have gotten to know each other as fellow human beings.  You’re so much alike.  He actually has now outlived you, as of about February of this year.  I am all too aware that every moment matters with someone you love, and I know that life is temporary.

So what is a washed-up old former mainframe programmer, who’s so afraid of trusting most other people that she can count her actual friends on one hand, supposed to do now?

I’m crying as I type this letter to someone who is no longer living.  I just don’t know what to try next.  No one wants to hire a 57-year-old woman who “used to be” something but hasn’t done anything for them recently.  No agency wants to pay for me to go back to school.

I’m so frustrated by the fact that I know my mind is sharp as any chef’s knife, but my body is falling apart.  And I’m slowly dying inside every day at my current underpaid job, where I sit at a desk and keep track of data, creating reports that no one ever looks at until something goes wrong.

And here it is, another holiday.  Stu and I have no family in town and no friends for any get-togethers.  I sit here and listen to the occasional firecracker being shot off, the occasional kids yelling, the birds singing, through the open window.

Yes, I’m grateful for the weather.  It changes every few hours in this town, so I guess I should just learn to love diversity, be more flexible, all that stuff.

Daddy, please help.  I need a job that deserves me.  I need a reason to WANT to get out of bed in the morning.  I need some social activity.  I need to feel like I belong on this planet.

Please note that, just like when you were alive, I’m still a needy little kid that never asks what YOU want, just what I want.  I’m sure I was one big “gimme” monster growing up with endless questions.  

Sadly, the monster is still in here.  But now, I’m not only asking you for something specific with an easy answer from you, even if it was "no". I’m asking you to show me what I want and how to get it.

Aren’t you glad you’re not here anymore?  Selfishly, I will never stop missing you.

Your Loving Child,

Mary Rose

Please Don't Call That Device "Smart"

Something occurred to me this morning while I was sitting at my desktop computer playing Kenny G through my headphones and playing FreeCell on my screen.  My entire life is old school, as those who know me as a person already know.

I was apparently taking just a little too long to make my strategy choice in the FreeCell game, and it started blinking a hint at me.  I almost yelled at the computer to slow down and let me think for myself.  And yet this is the kind of outburst that makes others label me "crazy."  

I'm not crazy.  I'm not stupid, either!

I'm also not old yet, and I'm not irrelevant yet.  My recent acquisition of an honest-to-God full-time job with great benefits has proved that beyond a shadow of a doubt to almost everyone, except that little voice in my own brain.  Self-doubt has cost me more than one job over the past six years.

There are times, however, when it's all too easy to feel old and irrelevant when you're a sensitive human being who doesn't move at the speed of a computer, or even at the speed of a young person.  One of those times, for me, is when someone or some THING is trying to force me to hurry up and do something.  

Tomorrow is "Black Friday," which is arguably my least favorite day of the year.  It's a day to hurry up and buy everything you can possibly grab, even if it means trampling human beings in the process.  I personally remember many a day after Thanksgiving, even back in the 1980's, as a day when I got in my car to try to do some innocent errand only to get stuck in hideous gridlock.  So for me, it's a day to stay put and stay calm.  

In this short-attention-span time, it's hard to do anything online without something blinking, dancing, flashing, or twitching to take your mind away from what you're trying to do.  

I was brought up not to trust anyone or anything screaming "hey, look at me!" (even a large print ad in a yellow book). When I was tempted, the ensuing discussion went something like this:

Me: "But Dad, it's such a good buy!"

Dad:  "It sure is.  It's goodbye, money!"

The best wisdom I know comes from human beings who, while no longer physically living, will never be irrelevant in my mind.

I'm always telling every younger person I know not to trust technology.  Why not, they always ask.  Because computer programs are developed by very smart human beings who are trying to make money.  Whether they're simply seeking "enough" or trying to be celebrity-level rich is not important.  The bottom line is, someone is usually trying to separate you from your money.

I know this about technology because I used to develop mainframe computer programs for my living.  In 2008, the large insurance company for which I worked at the time decided that my job could be done better (or at least cheaper) by someone in a developing country overseas.  After a brief and expensive attempt to regain career relevance, I gave up and opted out of Information Technology entirely.

Even if our family budget might allow a "Smart Phone," I don't particularly want one.  

This is where everyone demands to know why not.  Like everything with me, it's not a short or simple story.

I'll cut to the chase and simply say that I'm easily distracted (and often frightened) by anything sudden: noises, flashing lights, vibrations.  The day that a device in my car suddenly makes a noise I'm not expecting while I'm white-knuckle driving through North Saint Louis County traffic could be the day my life becomes just one more sad local fatality.

I value my life and I value my intelligence.  I love my family, friends, and coworkers.

I prefer to use my own brains whenever possible.  I believe over-dependence on devices can make us lazy, complacent, and unwilling (or just unlikely if in a hurry) to think for ourselves.  I'm concerned about future generations following blindly to the tune of technology du jour like lemmings to their bankruptcy or even death.

If this sounds like a lecture, so be it.  I may not be young, but I'm very relevant.

Have a great Thanksgiving today, and be calm and safe.  I care.

Why Increasing Minimum Wage Isn't The Answer

It often seems to me that the political battles waging nowadays between the two major parties in this country are rarely as simple as right versus wrong.  There are so many subtle and delicate psychological nuances at work behind the scenes.

I’m fortunate to be in a sort of unique situation these days and able to see and understand the traditional stances of the loud, angry voices of both parties.  I come from a very traditional and conservative upbringing where rules were to be followed unquestioningly by children in order to succeed.  And yet, tolerance for those less fortunate was not only condoned but lived and demonstrated through action and donation.

Way back before this recession, when I was making-- well, let’s just say substantially more than minimum wage, and leave it at that-- I rarely gave the minimum wage more than a passing thought.  Pre-recession I was truly blessed in the sense of wages and benefits.  I was very busy and didn’t have a lot of spare energy to do anything other than struggling to and from work and doing the other things in my life that needed doing.

The past 6 years have taught me a completely different mindset.  I’m now in that world where minimum wage plus a certain guaranteed number of hours per work can mean the difference between the bills getting paid and not.

During the first 7 months of 2013, I had an opportunity to earn that golden number that they always throw around during those minimum wage debates-- $15 an hour – working 35 hours a week.  There were no benefits, but coming from $0 income guaranteed, it certainly seemed like a Godsend until I could no longer stand the boss’s insults and erratic behavior.  And then I quit and thanked God for my freedom.

It was during the time I was working this job that people started saying that the US minimum wage should be $15 an hour.  And I was like, what?  I’m handling delicate human situations with confidentiality and mastering numerous cloud applications to bill insurance companies on the world’s oldest Dell computer, and I’m going to be making minimum wage?  Yeah, right.

This same opinion has come forth from other people I know, mostly women my age or older who have gotten knocked by the struggling economy into jobs that previously would have been way beneath them, and they’re struggling to keep those jobs and grateful for them.

I would most certainly not complain about a $15 per hour job now, assuming I was guaranteed at least 30 hours a week and didn’t have to miss a lot of work without pay due to some horrible debilitating health issue.  Doing the math would indicate a yearly income of about $22,500 before taxes under such a job, and yes, I could live on that.  

There are plenty of people out there now who have worked their way up to that $15 per hour over years of either life experience or job training who would justifiedly balk at suddenly making “minimum wage.”  And what would happen to them and their jobs?  Well, they could try to ask for a raise, but in this economy, frankly, it’s too easy for the boss to say “I know lots of people who would be happy for this money” and fire the asking employee after finding one of those people.

Let’s consider another angle on the same situation.  A teenager is nearing graduation from high school, and she has a really good part-time job making more than minimum wage already.  Her employer has offered her a promotion, but it would mean she can’t attend college full-time—something her parents strongly want her to do.  But college is expensive and scary.  Life has no guarantees.  So should she take the money now, or borrow the money to struggle through college for the hope of more money in four years?  Why not keep doing what she’s doing?

(I must note that this particular scenario was an actual situation from my own life back in the dark ages, by the way.  My parents, who thought I was just short of Einstein in mental ability, would not hear of my staying on as a secretary at the real estate firm over getting a four-year degree, and frankly, my boss was rooting for me to go to college and succeed, too.)

Imagine how much more tempting the promotion in place would be for a child from a truly poor family, perhaps less gifted in the IQ department, who was already helping support that family with her income. Then you’ll begin to understand why many people in this country never exceed minimum wage by very much.  

Now I’m really getting closer to the psychology of low wages, and what I originally set out to explain in this blog entry.  When a person can make a living wage by flipping burgers under the golden arches, why aspire to anything better?

And as far as those nice jobs with full benefits go, corporations are getting bigger and greedier, and if you mandate a higher minimum wage on them, they’ll simply cut jobs to equalize their expense.  The last large company for which I worked tried to squeeze more and more work out of fewer and fewer employees until we were screaming “uncle!” And this was before they ultimately decided to end my personal career as a mainframe programmer with overseas outsourcing.

Small businesses are already struggling to compete with the big conglomerate chains.  The proportionate burden of taxes and payroll and legal requirements on a small business owner, especially an honest one, often drives these owners to throw up their hands in despair and shutter their businesses forever.  And yes, I’ve been there and done that, too.

One small business owner with whom I interviewed for a clerical position recently was very frank with me about his inability to provide decent pay or benefits, or even many hours, for a temporary position that was to fill in while his regular clerk attended college so she could keep her job.  We parted agreeing amicably that his job was not for me.  Ironically, it turned out that he and I had graduated from high school the same year.

In this increasingly competitive world, where there simply aren’t enough resources for everyone to have everything they want (at least for most of us), only a select few of those in the lower income brackets will ever really rise into the ranks of the wealthy.  And on their part, that will require a lot of very hard work, a great deal of self-confidence and perseverance in spite of many obstacles, and more than a little bit of luck.

The answer is therefore not to increase, by law, the pay for the poorest among us.  Those poorest either believe they deserve to be there and settle for the status quo, or they aspire for something better and are working very hard towards it while keeping the bills paid.  It’s that second group that will eventually succeed, and it won’t be thanks to any mandated handouts.  Let them have the pride of knowing they made it on their own terms.

3 Is A Magic Number

I just came back from a walk around the block.  Well, actually, three of them.  If my neighbors didn't think I was crazy before this, they certainly do now.

It's only 0.6 miles around the block here, which is one-half my long route of 1.2, which is 0.1 miles less than my former FL long route of 1.3 CircumVerona (as I used to call it).  But 3 of them puts me at 1.8, which is half a mile longer than around the old Avon Park Lake.  Yes, I'm bragging - or just babbling out of guilt for not doing more walking during the week.

I'm always thrilled when Stu opts to join me and both dogs for a walk.  Sadly, he can't do a whole lot more than the short route these days, since his knees are giving him a lot of pain.  But what he can do, he enjoys doing with his little family.

So, lap #1 around the block was Stu trying to control Tango and me walking Jack easily.  Controlling Tango is no simple task since he is 53 pounds (and still growing) of exuberant puppy with amazingly keen senses.  But he is making great progress, since his retriever part is very eager to please and obey.  The hound part sometimes takes over and provides the challenge for his aging parents (us).

Lap #2 around the block was Tango and me alone.  This is a challenge and a discipline for both of us, but worth undertaking since Tango is "my" dog and I want him to obey me as well as he obeys Stu.  With my natural frenetic energy and difficulty editing my verbal stream of consciousness, Tango probably prefers Stu's energy to mine, but tough.  We're both learning.

Lap #3 around the block was out of fairness to Jack, and was blissfully calm with Jack and me alone.  We encountered a neighbor we've met before with two small dogs on leashes:  one gregarious beagle mix and another, shyer small breed mix.  We visited briefly, the five of us.  Tango would have trampled both little dogs in his exuberance, but Jack was his usual gentle, calm self.  That was nice.

Today marks an anniversary for me.  Three months ago today I started this job.  Technically, I'm out of probation (although I won't be asking for any raises just yet).  This is the longest I have held a paying job since 2008, so I'm happy to celebrate.

My celebration was 1.8 miles of around the block with a few of my favorite beings.  I did one lap for each month of work, then proudly proclaimed to Stu "I think that's enough" on my return.  He agreed.

"Jumping The Shark"

There comes a time when many great things become victims of their own success.  This is partly because the PEOPLE behind the great things start believing that they really are just too good for the rest of us.

The saying "Jumping The Shark" comes to mind because it's one that Stu and I often use to describe something that's just crossed over from being "bent" to being "broken".  I believe the original saying had to do with the sitcom "Happy Days" when there was some sort of silly stunt that Fonzie did related to a boat and water skis and a shark.

"Happy Days" was supposed to be about the 1950's, but I'm sure that anyone who actually grew up during that era, assuming they had time to be watching TV then as opposed to raising children, would spot a few things very wrong.  I had a similar situation myself watching "The Wonder Years" which was supposed to be set in the 1970's and actually aired when I SHOULD have been busy raising children.

What is it with things that are trying to be something they are not and never have been?  How about the ostentatious sign pictured above?  Is this appropriate for an abandoned shopping mall that was once "The Great Northwest; the biggest and the best?" I am quoting, from memory, a radio jingle from sometime in my youth, but God only knows what year.  I could actually sing it for you, but not in a blog.

Anyone who spent any time there during the 1990's was probably alarmed by the presence of obvious gangs with their trademark red or blue colored clothing and do-rags (I don't even know how to spell that, I'll admit, that's how naive I sometimes am).

Now, it's this big abandoned once-great shopping mall trying to be something else.  The only thing that appears to have changed there since August is this huge sign.  Someone is trying to get rich off of it, and they figured why not start with the sign.  Good luck with that, my friends.  You have zero control over the surrounding demographic, of which, ironically, I am currently a part.  This behemoth is just minutes from my beautiful new home.

I don't understand this, and I'm not going to try.  I just need to remember who and what I am in the here and now.  At this exact moment, I am getting a decent paycheck but no benefits from a good friend who is a small business owner in dire need of getting her assistant position defined properly and documented.

But until I can gain control and help her in the long term, I need to be quiet and not unintentionally get in her way.  I need to show up and answer her telephone and greet her customers from 9:00 a.m. to 4:00 p.m. Monday through Friday and try not to get sucked into the madness myself.

You see, she is a strong lady who has always run her own small business.  At the moment, she is struggling to keep her mind and family intact, thanks in part to some large companies who are literally in the business of screwing her over.

I get it, and that's what makes me valuable to her as a friend more than an hourly employee 35 hours a week.  We'll see how long this friendship and work relationship lasts.  For right now, we're both OK with it being temporary.

But the one thing I will try very hard NOT do is "Jump The Shark" and desire to have her life or business.  I need to be OK with the here and now.  Because, let's face it - this very life is temporary.  And I am already beyond blessed in so very many ways that my boss/friend is not.

And that's how I became Rose the Temp from 9-4 M-F.  I'll greet you pleasantly, I'll talk to you on the phone, I'll take your payments.  I won't engage with you because I simply can't.  I'm playing my role and nothing more, and therefore doing it well.